Landlords urged to be more 'accommodating'
buy-to-let investors have been told they must make more of an effort to keep tenants happy given the surplus of new properties.
While demand for flats to rent in London remains buoyant throughout the year, nonetheless landlords are being advised to keep on their toes when it comes to customer service.
Tom Entwistle, editor of Landlordzone.co.uk, said that tenants can afford to be fussier because they have heightened choice on the market.
"Tenants certainly can be pickier about where they want to live in certain areas," he said. "You've got to keep your property up to standard."
Summing up the attitudes of savvier and more-experienced investors, Mr Entwistle added: "Landlords are, generally, aware that the market is very competitive and that it is not always easy to let, even in an area where there is good demand."
Tenants living in London property currently stay in their dwelling for an average of 17.3 months, according to the Association of Residential Letting Agents.
Published 19th June, 2008
© 2008 Estates IT Limited
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Buy-to-let investors have been told they must make more of an effort to keep tenants happy given the surplus of new properties.